ORDERING

Please fill in the form to order.

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Email Address*
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Contact Number*
Order*
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Just in case the form doesn't work, please place your order directly to twinkleandsparks@gmail.com


Payment Methods
You will receive a confirmation email regarding the total and the payment details.
Then you will have 2 days (48 hours) to complete your payment.
If this is not completed, your order will be canceled. Upon payment, please make sure that you put your own name in the information, and you can send the confirmation by email.

I accept payments through BCA (domestic) and PayPal (international).

All prices are exclude shipping fee.

Processing and Delivery Time

Orders will be processed and mailed within 1-3 business days after the payment is completed, Monday to Friday (except on public holidays).

Keep in mind that all items are made to order.

Domestic Shipping
 
All items will be mailed through JNE Delivery Service. You can check the www.JNE.co.id for the delivery rate to your area. Delivery fee starts from IDR 8.000 (Jakarta).

International Shipping
All items will be mailed through EMS. Contact me for rates to your country.


Refunds and Exchanges 
Unfortunately, there will be no refunds.
On the other hand, I will happily exchange the items in their original unworn condition (especially for earrings, for hygienic reasons).
Please contact me within 1 day on receipt and let me know which of the new item you would like to be mailed.
Shipping costs will be on the customer.

Please note, no refunds/exchange for lost or damaged packages - a copy of the proof of shipment can be emailed upon request.


If there's any other questions/inquiries, don't hesitate to contact me. I will be happy to answer all of them :)